Smily Damage Deposit (by Swikly)

We understand that renting out your property for vacation rentals comes with certain risks. Sometimes accidents happen and you are left with damages to repair or extra cleaning to take care of. In order to protect your property, Smily has partnered with Swikly to collect an online security deposit from your guests. 

Swikly is a safe, third-party online payment system that allows guests to secure security deposits in a few clicks via a credit/debit card imprint. Swikly is completely integrated with your Smily account and guests will automatically be sent requests to secure their deposit online before their arrival.

Smily Damage Deposit (by Swikly) takes care of the whole damage deposit process, from securing the deposit on the guest’s credit card to managing any claims in case of damages to your property.

What you should know about Smily Damage Deposit (by Swikly)

• When a guest secures their damage deposit with Swikly, the Swikly deposit is neither debited nor blocked on their bank account. It also does not impact the travellers' credit card limit.
• The damage deposit amount collected from guests is fixed depending on the size of your property.

• Smily Damage Deposit (by Swikly) is included with the Smily service*. There are no extra fees for this service 
• Damage deposits for bookings from all sources except Airbnb will be secured with Smily Damage Deposit (by Swikly). Airbnb has its own host guarantee program - more information below.

Airbnb Host damage protection

Airbnb has its own damage protection program to protect your property as part of AirCover for Hosts. So, for your bookings from Airbnb, guests will not be required to pay a deposit with Swikly.

In case of damages or unexpected costs following a booking, please contact the Smily team. We will process your claim via Airbnb Resolution Center.

You will find more information on what is covered by Airbnb in their dedicated article 

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*Smily Damage Deposit (by Swikly) is included in the latest Smily pricing plan. If you are not already on this plan and you would like to benefit from this service, please contact the Smily team.