Tracking payments

How to check how much your guest has paid

You can track payments that have been received for your bookings in the Smily interface. To see the payment status, click on the booking and check the payment bar. You can also click the small arrow next to the payment bar to see details about the payments:

Payment statuses:

Blue payments

If the payment bar on a booking is blue, it means that the booking is not fully paid yet, you still need to receive a payment for this booking. Usually this is because the guest has paid the downpayment to book, but the balance has not yet been paid.

You do not need to do anything if the payment bar is blue. Smily will take care of ensuring that the balance is paid.

Green payments

If the payment bar on a booking is green, it means that the booking price has been paid in full